Terms and conditions of using the customer club program

If you use the customer club system, you accept the following rules and conditions:

The right to update and make changes in these rules is reserved for the customer club. Also, if you do not comply with any of the following, your access to the services of the customer club program will be limited.

  1. The customer club program is a system for collecting customer numbers for businesses and... In these rules, they are referred to as customer club collection, customer club system, customer club.
  2. The customer club program is not responsible for the sites and stores that use this program, and those who enter their numbers and information in the customer club program of a site or store must use reasonable means. Gain confidence in maintaining privacy and... in that site or store. In addition, linking to these sites does not mean confirming the content, products and services available on these sites or any kind of relationship with their operators.
  3. In some of its online versions, the customer club stores customer information on its servers, and in some other versions, which store the information separately in the mobile device or tablet or in the site's database, it is possible to synchronize the data with the server. There is a customer club system.
  4. The customer club system provides data security through standard methods and continuously checks the behavior of users and server conditions.
  5. If the data is damaged in any way, the customer club system will restore the information to the nearest backup copy, and in any case, the customer club system support will not be responsible for the previous data. And users can regularly backup their data.
  6. Due to the ease of payments and use of services, the costs in this system are presented in terms of "tomans".
  7. If the user's payment has been unsuccessfully made in this system and the amount has been deducted from the user's account, the user must follow up on this issue through online chat or ticket. If the amount paid by the user is not returned to his account within 72 hours after the unsuccessful payment, the user must send the detailed payment information through a ticket or online chat to support the customer club program so that the necessary follow-up can be done.
  8. The user communicates with the customer club system in any way, this system keeps a summary of these communications with the aim of improving service, follow-up and preventing possible abuses.
  9. The customer club system makes every effort to prevent problems, disruptions or outages in the system. The user agrees that in case of problems in using the customer club services, he will be patient and not responsible for the support of this system.
  10. Users must have the necessary legal capacity to use the services of the customer club system. If he has accepted this agreement as a user on behalf of a legal entity, he must have the necessary legal authority to use this system and guarantee that no other person, whether natural or legal, will have any other claim in this regard.
  11. By registering in the customer club system, you give us permission to display your name, logo, site address and collection in our customer list to other users without prior notice, and if you do not want to include your name. With our customers, you can respectfully express your objection in a ticket so that it can be removed.
  12. The user does not have the right to transfer his ID to another person, and in case of such an action, all the responsibilities and consequences are the responsibility of the relevant user.
  13. The customer club system is allowed to provide new updates for all versions at any time. Updates are announced through communication channels and system news.
  14. The user is obliged to renew the purchased version after the expiration of its validity period. The customer club system sends an SMS notification 10 days before the validity period of the copies expires. But if the SMS is not delivered  Or in any other case, the user must proceed with the renewal himself.
  15. After the validity date of a package expires, the service of that package is blocked and its information can only be accessed by renewing the package, even if the user wants to use the data for only one more day
  16. If the package is not renewed for one month, the customer club system has the right to completely delete the user's information.
  17. In order to answer questions and requests, the customer club system has the possibility of obtaining the user's personal information, including his name and surname, email and phone number. The user allows this system to share the provided information among its employees for the stated purposes in order to process requests.
  18. The club system considers its customers to be committed to protecting the privacy of users, therefore, except as required by law or decree